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NERS History & Future


NERS is a registered charity and is constituted as a company limited by guarantee. It is therefore governed by a Memorandum and Articles of Association.


The charity’s objects and its principal activities are to facilitate smooth settlement and integration in to the mainstream of British society and to provide immediate and on-going support to refugees, asylum seekers and refugee communities throughout their settlement process.


NERS continues to seek additional financial support to provide its services to refugees, refugee communities and new asylum seekers.


NERS is managed by a voluntary Board of Directors and provides its services in its offices throughout the North East.

The Early Days - The origins of the North of England Refugee Service (NERS) date back to the arrival of the 'boat people' in 1981. They were assisted in their settlement by the local Citizens' Advice Bureau. In 1985, the bureau appointed a Refugee Co-ordinator to oversee the needs of the 'boat people' and the other refugees who had arrived in the area. However, the area's co-ordinator position was only funded for one year.

The CAB, along with other funders, applied to the Home Office for longer term financial support to sustain the work already done in the region. Subsequently, in 1989 NERS was established with an office in Newcastle. In 1993, NERS expanded and opened an office in Middlesbrough with a staff of two, including an advice worker.

Since the mid-nineties the organisation has continued to grow. In 1999, the organisation – now named the North of England Refugee Service Limited - was awarded the One Stop Service contract by the Home Office for the North East to manage the new dispersal programme.

The organisation now has four regional offices in Newcastle, Sunderland, North Tyneside and Tees Valley. Our head office is also in Newcastle and the organisation now employs close to 50 full time members of staff.


NERS’ Sunderland Office moved from its original location in the Maritime Buildings on St Thomas St to its present site on Villiers Street Sunderland in 2002.

In addition to the direct delivery of service the Sunderland Office has continued to represent NERS in local meetings, seminars and conferences, raising issues of concern to refugees and their communities and contributing to local strategic planning. Furthermore, the office provides advice to local organisations working with asylum seekers and refugees.

©Sunderland Refugee Published : 2/07/2008 Terms and Conditions Contact :sunderland@refugee.org